BlogJet Support
Known issues and solutions
Issues with Blog Engines
BlogJet cannot connect to my blog.
First, check if your server software has an API for blog clients (see your blog engine documentation), which BlogJet supports (Blogger API, MetaWeblog API, MovableType API).
Try disabling any antivirus and firewall software (including Windows Firewall), and try not to use any proxy servers for your connection.
To troubleshoot this, get a free blog account on http://wordpress.com, and try uploading images there. If it works, then your server software is not configured properly (contact your hosting provider for assistance). If it doesn’t, there’s a problem with your connection.
If you upload images via FTP, probably, you didn’t configure BlogJet properly. Please see this video tutorial to learn how to setup FTP uploading from BlogJet.
BlogJet cannot upload images.
First, check if your server software accepts images from blog clients using the API (see your blog engine documentation).
Then check if your server software has been installed and configured properly. We are not able to provide assistance with this, please contact your hosting provider support.
To troubleshoot this, get a free blog account on http://wordpress.com, and try uploading images there. If it works, then your server software is not configured properly (contact your hosting provider for assistance). If it doesn’t, there’s a problem with your connection. Try disabling any antivirus and firewall software (including Windows Firewall), and try not to use any proxy servers for your connection.
WordPress specific issues
I’m getting System Error. Code 123. The filename, directory name, or volume label syntax is incorrect (EOSError) or 500 Internal Server Error on initial setup.
Your blog installation on server is not configured properly.
This can be an issue with Apache module mod_security. Create or edit file called .htaccess in your WordPress installation directory and add the following lines to it:
<Files xmlrpc.php>
SecFilterInheritance Off
</Files>
Contact your hosting service provider for more information.
Note that we are not able to provide support on configuring blog engines.
Community Server specific issues
Community Server 2.1: If I try to use BlogJet to edit a post with pictures in it, it will not retrieve the images from the blog library, and when it posts the entry back, the resulting post will not have its pictures.
The problem is that if server doesn’t return the full path of an image (starting with http://), BlogJet automatically adds your blog address to it. There’s no other ways, since adding just a relative path will break images in RSS.
As a work-around, please try editing your account in BlogJet and on the last page where you have to specify your blog’s name and address, enter the root URL of your server (if your blog is on http://example.com/user/blog/, the root is http://example.com) as the address.
You will lose the ability to open your blog page by pressing ”’F3”’ or clicking ”’Tools > View Blog Page”’, but this may fix the issue with images.
Other Issues
Music Detection
BlogJet fails to detect my music from Windows Media Player
Windows Media Player requires Blogging plugin for music detection. You can download it for free from Microsoft’s website: Download Blogging Plugin for WMP (1.19 MB)